Privacy policy
PaperFig Privacy Policy
Last updated: 2026-05-22. Written in plain language. If you have questions, email support@paperfig.app.
What we collect
To run the Service, we collect:
- Email address — used to sign you in via magic link.
- Prompts you type and the AI-refined version we send to the image model.
- Text extracted from documents you upload (PDF / DOCX). The original file is discarded after extraction.
- Generated figures (the image files themselves).
- Credit balance and transaction history.
- Payment metadatafrom Stripe (we don't see your card number — Stripe does).
- Anonymous usage analytics (page views, response times) via Vercel. No personal identifiers, no cross-site tracking.
What we DON'T collect
- We don't train any AI model on your prompts, papers, or figures.
- We don't sell your data to third parties.
- We don't set advertising cookies or run third-party trackers.
How long we keep it
- Uploaded paper text: 30 days, then automatically deleted.
- Original PDF / DOCX files: discarded immediately after we extract the text.
- Generated figures: kept as long as your account is active, so you can re-download them.
- Account email + credit ledger: kept while the account exists; deleted when you ask.
Who processes your data on our behalf
- Supabase (US) — authentication, database, storage.
- Vercel (US) — hosting and privacy-friendly analytics.
- Anthropic (US) — refining your prompts via Claude. Anthropic does not train on API inputs.
- Replicate (US) — running the image-generation model.
- Stripe (US, EU) — payment processing.
Your rights (LGPD / GDPR)
You can ask us to:
- Access the data we hold about you.
- Export your generations and account data.
- Correct any inaccurate information.
- Delete your account and all associated data.
Email support@paperfig.app from the address on your account. We respond within 14 days.
Security
Connections are TLS-encrypted. Data at rest is encrypted by our providers. Access to production data is limited to the operator. That said, no system is perfectly secure — don't upload data you can't afford to lose.
Children
PaperFig is not directed at children under 13. If you believe a child has signed up, email us and we will delete the account.
Changes
We may update this policy. Material changes will be announced via email or in-app notice at least 14 days before taking effect.