Privacy policy

PaperFig Privacy Policy

Last updated: 2026-05-22. Written in plain language. If you have questions, email support@paperfig.app.

What we collect

To run the Service, we collect:

  • Email address — used to sign you in via magic link.
  • Prompts you type and the AI-refined version we send to the image model.
  • Text extracted from documents you upload (PDF / DOCX). The original file is discarded after extraction.
  • Generated figures (the image files themselves).
  • Credit balance and transaction history.
  • Payment metadatafrom Stripe (we don't see your card number — Stripe does).
  • Anonymous usage analytics (page views, response times) via Vercel. No personal identifiers, no cross-site tracking.

What we DON'T collect

  • We don't train any AI model on your prompts, papers, or figures.
  • We don't sell your data to third parties.
  • We don't set advertising cookies or run third-party trackers.

How long we keep it

  • Uploaded paper text: 30 days, then automatically deleted.
  • Original PDF / DOCX files: discarded immediately after we extract the text.
  • Generated figures: kept as long as your account is active, so you can re-download them.
  • Account email + credit ledger: kept while the account exists; deleted when you ask.

Who processes your data on our behalf

  • Supabase (US) — authentication, database, storage.
  • Vercel (US) — hosting and privacy-friendly analytics.
  • Anthropic (US) — refining your prompts via Claude. Anthropic does not train on API inputs.
  • Replicate (US) — running the image-generation model.
  • Stripe (US, EU) — payment processing.

Your rights (LGPD / GDPR)

You can ask us to:

  • Access the data we hold about you.
  • Export your generations and account data.
  • Correct any inaccurate information.
  • Delete your account and all associated data.

Email support@paperfig.app from the address on your account. We respond within 14 days.

Security

Connections are TLS-encrypted. Data at rest is encrypted by our providers. Access to production data is limited to the operator. That said, no system is perfectly secure — don't upload data you can't afford to lose.

Children

PaperFig is not directed at children under 13. If you believe a child has signed up, email us and we will delete the account.

Changes

We may update this policy. Material changes will be announced via email or in-app notice at least 14 days before taking effect.